Frequently Asked Questions
Everything you need to know about ScanLikely's content-aware QR security platform
General Questions
What is ScanLikely and how is it different from other QR scanners?
ScanLikely is the world's first content-aware QR security platform. Unlike traditional QR scanners that simply display URLs or provide generic security warnings, ScanLikely recognizes specific content types (WiFi networks, payment requests, social platforms, passkey authentication) and provides specialized, safe interfaces for each.
Instead of blocking potentially harmful content, ScanLikely helps you accomplish your goals safely with actionable results and intelligent security analysis.
Is ScanLikely free to use?
Yes, ScanLikely is completely free for personal use. All content-aware features, unlimited QR scans, privacy-first processing, and regular security updates are included at no cost.
We also offer enterprise solutions with additional features like centralized management, compliance reporting, and priority support for businesses and organizations.
Does ScanLikely work offline?
Yes, ScanLikely's core security analysis works completely offline using on-device processing. This ensures your QR code data never leaves your phone while still providing comprehensive threat detection.
Some advanced features like URL reputation checking may require internet connectivity, but basic content-aware scanning and security analysis work without any network connection.
Security & Privacy
How does ScanLikely protect my privacy?
ScanLikely uses a privacy-first approach with on-device processing for all core security analysis. Your QR code data is analyzed locally on your device and never transmitted to external servers.
We don't collect, store, or share your scanning history, location data, or personal information. All processing happens locally to ensure maximum privacy protection.
How do I scan WiFi QR codes safely?
ScanLikely automatically analyzes WiFi QR codes for security risks including:
- Verification of WPA2/WPA3 encryption protocols
- Detection of suspicious network names designed to mimic legitimate networks
- Warnings about open or weakly secured networks
- Analysis of potential fake access points
The app provides one-tap secure connection only after verifying the network's safety.
What are payment QR code scams and how does ScanLikely prevent them?
Payment QR code scams include fake restaurant payment codes, parking meter swaps, and fraudulent vendor payments. Common tactics include:
- Redirecting payments to personal accounts instead of business merchant services
- Covering legitimate QR codes with fraudulent ones
- Creating urgency to pressure quick payments
ScanLikely prevents these by verifying merchant authenticity, checking SSL security, analyzing payment patterns, and warning about suspicious payment requests.
Content Types & Features
What content types does ScanLikely recognize?
ScanLikely provides specialized handling for five main content types:
- Websites: Safe URL expansion, domain verification, and content preview
- WiFi Networks: Security analysis, encryption verification, and secure connection
- Payment Requests: Merchant verification, fraud detection, and secure payment processing
- Social Platforms: Profile verification, authenticity checking, and privacy-safe previews
- Passkey Authentication: FIDO2/WebAuthn support, biometric integration, and enterprise SSO
How does social platform verification work?
When scanning social media QR codes, ScanLikely analyzes:
- Account verification badges and authenticity indicators
- Account age and activity patterns
- Profile completeness and consistency
- Platform-specific security features
This helps you identify legitimate business accounts versus potential fake profiles or social engineering attempts.
Enterprise & Business
What enterprise features are available?
ScanLikely Enterprise includes:
- Centralized management console with policy controls
- User analytics and comprehensive audit trails
- SOC 2 Type II, GDPR, HIPAA, and PCI DSS compliance
- Advanced threat intelligence and real-time monitoring
- Priority support and custom integrations
- Volume licensing and deployment assistance
Can ScanLikely integrate with existing security systems?
Yes, ScanLikely Enterprise offers API integrations with popular security platforms including SIEM systems, mobile device management (MDM) solutions, and enterprise security suites.
We also provide custom integration support for organizations with specific security requirements or existing infrastructure.
Technical Support
What devices and operating systems are supported?
ScanLikely is available for:
- iOS: iPhone and iPad running iOS 14.0 or later
- Android: Devices running Android 8.0 (API level 26) or later
The app is optimized for modern smartphones with camera capabilities and works on both phones and tablets.
How do I report a security issue or false positive?
If you encounter a security issue or believe ScanLikely has incorrectly flagged a legitimate QR code, please:
- Use the in-app reporting feature to submit details
- Include the QR code content (if safe to share)
- Describe the expected vs. actual behavior
Our security team reviews all reports promptly and updates the app's detection algorithms accordingly.